Can I cancel my participation or block a donation if I change my mind?
Once you confirm your participation and pledge an amount, the challenge becomes active and cannot be canceled. If the challenge is successfully completed, your pledged donation will be automatically transferred, no further authorization is required.
How can I verify that my donation went through?
Every transaction is recorded on the blockchain and visible in your Activity History within the app or portal, giving you full transparency and peace of mind.
Are my personal data and transactions safe?
Yes. At CharitX, your privacy is our top priority. We do not store or process sensitive data directly. Information related to your credit or debit cards, as well as your digital wallets, is never kept on our systems: it always remains securely managed by the trusted payment providers you already use, in full compliance with […]
Where can I see my active challenges and progress?
You can track all your active challenges and performance directly in the CharitX app or on the web platform.
Can I create challenges for unofficial or personal events?
Absolutely yes! With custom challenges, you can launch fully personalized competitions, completely independent from official events. Your idea, your style, your community: you set the rules.
How are donations handled?
Donations are only processed when a challenge is successfully completed. If not, your pledged amount remains in your wallet to use elsewhere.
Can I invite friends to join?
Absolutely! Invite your friends to earn bonus points and help spread the impact even further.
How can I earn points?
Earn points by joining challenges, creating your own, or inviting friends joining charitX. Use points to unlock exclusive prizes and benefits.
What types of challenges are there?
There are three main types:
What happens if the challenge isn’t completed or won?
If the challenge isn’t completed successfully, your donation stays in your digital wallet. Only if you want, You can use it for future challenges. And don’t worry you still earn points for participating!
How do I join a challenge?
Choose a challenge from the app or website, attach a symbolic or generous donation, and follow the challenge rules. If the challenge is successful, your donation is made and you’ll earn points to unlock exclusive rewards!
Who can create a challenge?
Anyone! Whether you’re an individual, influencer, celebrity, nonprofit, or brand, you can create challenges to engage your community and raise funds for causes that matter.